How can we help?
Quick answers to the most common questions.
Getting started
Do I need an account?
No. The builder on the home page works without one. Your draft is saved in your browser and you can download the PDF. Create a free account to save invoices, clients and track payments.
How do I create my first invoice?
Go to Dashboard → New invoice. Fill in “From”, pick or type a client under “Bill To”, add line items, then click Save. Use PDF to download it.
Can I set my business details once?
Yes. In Settings → Business details add your name, address and logo, plus default currency, tax rate, payment terms, notes and terms. Every new invoice starts with them.
Invoices
How are totals calculated?
Each line is quantity × rate minus its line discount. The overall discount is applied to the subtotal, then tax is applied to the discounted amount.
What do the statuses mean?
Draft: not sent yet. Pending: sent and awaiting payment. Paid: settled. Cancelled: void. Pending invoices past their due date show as Overdue automatically.
Can I copy an invoice?
Yes. In Invoices, open the ⋯ menu and choose Duplicate. The copy gets the next number and today’s date.
Which currencies are supported?
Over 40 currencies. In the PDF, currencies whose symbol isn’t supported by the PDF font are shown with their ISO code (e.g. AED 1,200.00).
Plans & billing
What are the Free plan limits?
10 saved invoices per calendar month and 5 saved clients. PDF downloads are unlimited.
How do I upgrade or cancel?
Go to Dashboard → Billing & Plan. Upgrades apply immediately; cancellations take effect at the end of the paid period.
Account & privacy
How do I export or delete my data?
Settings → Your data. “Export” downloads everything as JSON; “Delete account” permanently removes your account and data.
I forgot my password.
Use “Forgot?” on the sign-in page to receive a reset link by email.
Still stuck?
Contact support